Inspired by a recent episode of Internet Business Mastery where Jeremy and Jason called empathy the most important word in marketing, Mark shares a quick vlog on how this applies directly to affiliate marketing.
Why Empathy Matters in Affiliate Marketing
The core idea is straightforward: get inside the head of the person you are trying to help. If you are building affiliate sites, nothing is more powerful than understanding what people need, what they are searching for, and what information they require to make a purchasing decision.
Empathy-driven affiliate marketing means:
- Thinking about the real problems your visitors face
- Understanding the questions they ask before they buy
- Providing the information they genuinely need rather than what earns the highest commission
- Building content that adds real value to the purchasing conversation
When you meet a genuine need on your affiliate website, you earn the right to a commission. You have added value in the transaction rather than just inserting yourself between the buyer and the product.
Key Takeaways
- Empathy is the foundation of effective affiliate marketing
- Understand what your visitors need before you think about what you want to sell
- Sites built on genuine helpfulness earn commissions they deserve
- Adding value to the conversation is what separates quality affiliate sites from spam
What's Changed Since This Post
Mark published this in June 2013. The empathy principle has become even more important. Google's E-E-A-T framework now explicitly rewards content that demonstrates real experience and genuine helpfulness. The “helpful content update” of 2022 specifically targeted sites that existed to earn affiliate revenue without actually helping the reader. In 2026, empathy-driven content is not just good practice, it is a ranking requirement.
Listen and Subscribe
Listen to Late Night Internet Marketing on Apple Podcasts or subscribe at latenightim.com/internet-marketing-podcast/.




I listened to that IBM podcast recently too. It reminds me of their advice to create an “avitar” of your ideal customer so you can better identify with them. Knowing who you are selling to will help you empathize with them.
It is that whole pain /pleasure thing. Learn the pain, fix the pain and your gold!
Roger that!
Yep – that’s where I first learned about avatars. A lot of the things that I know about internet marketing first came from Jeremy and Jason — especially the stuff about how to think about internet business (mindset).