I invite you to leave a comment below and test out my newly installed LiveFyre comment system. I think you will love it as much as I do. I think I have finally settled on a comment system that has all the features I want.
I am totally Fyre'd Up!
OK – -bad pun stolen from LiveFyre support. I have been struggling with what to do with comments for some time. I want to grow readership of the blog, and I know that viral exposure to social media is one way to do that. There are three tools out there that people use — Intense Debate, Disqus, and LiveFyre. The first two have been around forever, but I had never heard of LiveFyre until last month.
I seriously considered Disqus for months, but I never pulled the trigger for some reason. Not sure why — except to say that I saw several mixed reviews from people that I know. So, I held off and messed with integrating Facebook Comments instead.
I was not happy with Facebook comments. I really don't like the way Facebook comments remain on Facebook. The entire reason that I run my own domain is so that I can control my own stuff. So Facebook commenting bugs me — even though I think the social media aspect of Facebook comments is very powerful.
Then I heard Cliff Ravenscraft raving about LiveFyre.
Cliff is pretty hard core — he tests (and usually breaks) stuff. He is a very demanding technologist. So, when he endorsed LiveFyre, I had to take a look.
LiveFyre Review: Key Features
Critical features that made me switch (many also present in Intense Debate and Disqus as well)
- Cool factor is off the chart
- Works great and easy to use
- Comments remain in WP database
- Excellent social media integration
- Excellent customer support
So get this — I installed LiveFyre and exposed a small bug in their installer that was specific to my googy wordpress install. No big deal. They knew about it already and I was able to work around it without even contacting them. As a courtesy, I reported the bug. Unknown to me, the fix was already in their knowledge base (I know, RTFM).
Here is the email that I got back from them in 3 minutes (yes, I said THREE minutes):
Amazing. They acknowledged the ticket (the bug was already covered in a knowlege base article, by the way), checked on my install, and checked on my blog. When they saw a problem with my Theme, they sent me the CSS edits without me even asking. That's nuts.
So, I hope you've enjoyed my quick LiveFyre review — and I invite you to leave a comment below and test out my new LiveFyre comment system. I think you will love it as much as I do.
Hey Mark, Jordan from livefyre here. Thanks very much for the writeup, and as I know you’ve heard from our community team already, we’re excited to have you in the community! Don’t hesitate to reach out if you have any questions, feedback, or feature requests!
@jkretchlivefyre Hey Jordan. Thanks for the comment and the great support. Looking forward to playing with this very cool tool.
Looking forward to seeing how this works. In general I find livefyre, discus, and their competitors very clumsy and in the way of blog commenting, but I can also see some potentially great advantages. We’ll travel forward hopefully.
BTW, I left a comment in your last post on 2012 goals and it hasn’t appeared. Still in the approval queue, or the spam folder, or?
BTW II. Heartfelt thanks for the links at the bottom of the comment area to next and lat posts. Years ago I had many of my sites modified to do this, shame on me, and on 90% of the rest of us bloggers out there who don’t do this.
Once you get people on your blog you’d love them to read more of your stuff, so why on earth make them go all the way back to the top of an article, or even back to the main menu to get them to see what you just wrote?
Way too many themes are designed by great graphics artists and programmer geeks who don’t actually do much blog reading.
You know why paper books are real popular even in this electronic age? You only have to do a simple page flip to see what’s next 😉
@DaveStarr21 I do understand what you mean about the way these tools don’t always feel exactly like blog commenting — but that is what I like about LiveFyre. I think it is the best of the bunch in that regard. We’ll see how it goes.
I will go look for your comment on goals. I think that you may have left it in Facebook right at the time that I was making the change….it may have fallen into the bit bucket.
Glad you like the links. I am trying to “simplify” this theme. I have collected way too much distracting junk over the years.
LOL — I have 5 ereaders in my house and we still have paper books too….
Thanks for the comment!
Mark
@DaveStarr21 Found your missing comment Dave — posted it back (along with a reply).
I can’t begin to tell you happy I am, Mark, that you are enjoying livefyre as much as I am! They are so ON TOP OF THINGS and their support is SECOND TO NONE!
@Cliff Ravenscraftlivefyre Yep — really cool. In fact, I am still giving them feedback about my install even today. They are very interested in improving the new user experience. Really cool to work with them. Thanks again for the recommendation.
@Cliff Ravenscraftlivefyre I don’t know, man. As big as Podcast Answer Man is getting, maybe you should sponsor them. LOL
I can see it now….LiveFyre Commenting is made possible by The Podcast Answer Man. Now that would be cool.
Or how about this one — LiveFyre — A proud member of the GSPN family.
We can dream, right?
@masonworldlivefyre Heck Yeah we can dream!
You bet. I’m officially making it my GOAL to have @livefyre as a sponsor for Podcast Answer Man. If that doesn’t tell you how much I love what they are doing, I don’t know what would. 🙂
@Cliff Ravenscraft@livefyre We love you too, Cliff 🙂 We’ll be reaching out to users soon about some initiatives we’ve got up our sleeve and we’d love for you to be involved. Keep an eye on your e-mail moving forward!
@JMattHicks@livefyre Thanks. I’ve got a name and email address of someone there, on the inside, that I’ll be reaching out to. I’m not the sit and wait for them to come to me type of guy. I’ll be in touch. 😉
Got Livefyre on my site too……solid platform. But I can’t find a way to make my comments “moderatable”. Maybe I’m missing something?
@Ryan Oakley Go to http://www.livefyre.com/profile and look at “Blogs I Moderate.” Click on your blog and you’ll find settings there. Beyond that. Don’t be afraid to email support@livefyre or livefyre and you will see just how amazing and responsive they are!
@Cliff Ravenscraft@Ryan Oakleylivefyre@livefyre Maybe you were looking for this?:
Thank you, Mark, for your review of Livefyre. It’s a great platform. I will definitely use it instead of Disqus. I guess it’s much more convenient.
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